Knowledge Management Advent – Evaluation and Resolutions

As you will have hopefully seen we shared a Knowledge Management Advent through the blog in December last year. Below are some statistics and feedback and an outline of some next steps you might want to make.

Why not make a Knowledge Management-shaped New Years Resolution?

Key statistics

  • 15 tools and techniques shared
  • 2,826k views for the advent doors throughout December
  • Top door = Randomized Coffee Trials with 534 views
  • 6k views on the Clinical Librarians blog in December 2017 (including posts other that KM Advent). The most views the site has ever had.
  • Fantastic engagement on Twitter throughout the whole month including sharing examples of KM in action

Feedback and comments

“Thanks for posting the Advent calendar Katie/Emily. They are a useful reminder/refresher with the occasional new gem thrown in!!”

“I just wanted to thank you for creating and sharing the advent calendar. Katie kindly sent me your internal version which I modified for NHS Digital. I shared it with our senior clinical leads and they really liked it. I received the following feedback from our Medical Director and Caldicott Guardian who has asked his PA to forward the Powerpoint slidedeck to our Executive Management Team and Heads of Professions.” “I loved the advent calendar it is a really good Clinical Governance tool”

“Thank you for doing this advent calendar. I have tweeted the doors every day to raise awareness.”

“I’m saving all of your features as they are good development ideas for the service (for when we’re hopefully fully staffed and able to implement some of them…)”

Next steps

After sharing the advent throughout December we’d love people to make a New Year’s Resolution to have a go at delivering some KM in 2018. If the advent has inspired you to try some KM in your organisation tweet us (@katien52 or #KMAdvent17) or comment below with your KM plans for the year ahead. The plan is to put another call out halfway through the year for any examples of what people have been up to so we can share best practice with others through the KM toolkit on the Knowledge for Healthcare blog.

Wishing you a very Happy New Year!

Katie and Emily (the KM team)

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Knowledge Management Advent – Door 15: Critical Appraisal #KMAdvent17

Time taken: Anytime, anywhere

What is Critical Appraisal?

“Critical appraisal is the process of carefully and systematically examining research to judge its trustworthiness, and its value and relevance in a particular context” (Burls, 2009).

How can LKS support Critical Appraisal and what are the benefits?

LKS can signpost staff to useful tools and resources that can help them evaluate the information they find and use, whatever level of evidence it may be. They may also support journal clubs or deliver training sessions. CASP (Critical Appraisal Skills Programme) checklists are quick ways to assess papers. The CRAAP (Currency, Relevance, Authority, Accuracy and Purpose) test can be also be handy to appraise other types of evidence. There are also lots of tools people can use to Spot Fake News. Good critical appraisal skills are crucial in practice and in life – in an society that is saturated with information they can help users sort fact from the fiction.

Knowledge Management goals achieved:

  • Connecting people to the evidence base

 

Today is the last in our festive calendar but we’d love to hear what you thought about the advent or any KM things it has inspired you to do. Why not tweet #KMAdvent17 and let us know what you thought…

We will also be sharing a further post in January to encourage you to make a KM New Year’s Resolution.

Merry Christmas and Happy New Year from the KM team!

Click here to view the Advent

 

 

 

 

 

Note on using the calendar:

The calendar is a PowerPoint slide deck. When you view the slideshow it becomes interactive. Click the door number once to reveal the cartoon behind, and then click the cartoon to reveal the tool. To go back to the calendar when you have opened a door click the image in the bottom right of the slide. You can view the doors in any order and view the next tool by clicking on anywhere in the slide.

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Joy to the World (summary of this term of studying for my MA) by Helen Kiely

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Knowledge Management Advent – Door 14: Communities of Practice #KMAdvent17

Time taken: Anytime, anywhere

What are “Communities of Practice”?

“Communities of Practice are groups of people who share a concern, a set of problems, or a passion about a topic, and who deepen their knowledge and expertise in this arena by interacting on an ongoing basis.”1

How can LKS support COPs and what are the benefits?

LKS can signpost to existing COP, support staff in setting them up, offer guidance on how to make them successful and encourage good use of the evidence base. COP help solve problems, ensure the continued learning of their participants and help generate ideas and share good practice. They are also increasingly cross-organisational and therefore support partnership working in health and social care.

Knowledge Management goals achieved:

  • Connecting people to people
  • Sharing learning
  • Collegiate working

Knowledge Management stories:

Case Study – Armed Forces Champions Network Resource

Find out more

KfH – Communities of Practice

Collaboration Postcard

MEOK cascade training – Communities of Practice webinar

Yammer guide

Online platforms for Networks and COPs document 

Guide to NHS Networks

Click here to view the Advent

 

 

 

 

 

Note on using the calendar:

The calendar is a PowerPoint slide deck. When you view the slideshow it becomes interactive. Click the door number once to reveal the cartoon behind, and then click the cartoon to reveal the tool. To go back to the calendar when you have opened a door click the image in the bottom right of the slide. You can view the doors in any order and view the next tool by clicking on anywhere in the slide.

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Knowledge Management Advent – Door 13: “The Board Tool” #KMAdvent17

Time taken: 45 minutes

What is “the Board Tool”?

The Board Tool is a simple framework to help you meet current challenges by quickly assessing opportunities to make better use of knowledge as an asset. Completing the tool will enable the organisation to assess what is working well and what more could be done; spot practical initiatives on which librarians and knowledge specialists can lead to help you meet your objectives and set priorities for better mobilising evidence and organisational knowledge.

How can LKS use the Board Tool and what are the benefits?

LKS Managers are encouraged to take the tool to their senior team and work with colleagues to complete the self-assessment so priorities can be considered. The LKS manager can then draw up on action plan to address priorities that will have the greatest impact on the bottom line. The organisation strengthens its position by better mobilising knowledge and the profile of the LKS is raised.

Knowledge Management goals achieved:

  • All the KM goals

Knowledge Management stories:

The tool has been trialled at Surrey and Sussex and Poole Hospital. Feedback on slide 9 here.

Find out more

Development of the self-assessment framework

Guidance for LKS staff How to use the Utilising External Evidence and Organisational Knowledge self-assessment tool

MEOK cascade training – Self-Assessment Tool slides

Click here to view the Advent

 

 

 

 

 

Note on using the calendar:

The calendar is a PowerPoint slide deck. When you view the slideshow it becomes interactive. Click the door number once to reveal the cartoon behind, and then click the cartoon to reveal the tool. To go back to the calendar when you have opened a door click the image in the bottom right of the slide. You can view the doors in any order and view the next tool by clicking on anywhere in the slide.

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Knowledge Management Advent – Door 12: STEP eLearning #KMAdvent17

Time taken: Anywhere, anytime

What is STEP?

A suite of eLearning modules focused on developing literature searching skills for the healthcare workforce. STEP is hosted on HEE’s eLearning platform eLearning for Health (eLfH) and three modules are now available https://www.e-lfh.org.uk/programmes/literature-searching/

How can LKS support STEP and what are the benefits?

STEP is openly accessible through the eLfH platform. LKS can directly link to the modules or embed animation from your website. The activities and assessments can be used before and after face to face training and there is the option to share source files to local LMS. The thinking behind STEP is “do once and share” – modules won’t date, are generic, and give staff a great introduction to search skills. Look out for more modules in the new year.

Knowledge Management goals achieved:

  • Connecting people to the evidence base
  • Helping people keep up-to-date

Find out more

STEP update – September 2017

FAQs

Flyer

Click here to view the Advent

 

 

 

 

 

Note on using the calendar:

The calendar is a PowerPoint slide deck. When you view the slideshow it becomes interactive. Click the door number once to reveal the cartoon behind, and then click the cartoon to reveal the tool. To go back to the calendar when you have opened a door click the image in the bottom right of the slide. You can view the doors in any order and view the next tool by clicking on anywhere in the slide.

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Knowledge Management Advent – Door 11: Lunch and Learn #KMAdvent17

Time taken: 1 hour session (a few weeks to organise and promote)

What are Lunch and Learns?

Lunch and Learns are informal talks given on variety of topics about once every 4-6 weeks. Talks are short (usually presentations) with the opportunity for staff to ask questions and share learning. Staff bring their lunch along.

How can LKS deliver Lunch and Learns and what are the benefits?

LKS can organise a programme of sessions within their organisation, book rooms and arrange speakers etc. If there’s room they could be held in the library or education centre. It helps promote the library and make stronger connections with staff. Any resources can be shared afterwards. L&Ls help staff learn about other teams in the organisation, connect staff to each other and break down silo working.

Knowledge Management goals achieved:

  • Connecting people to people
  • Sharing learning

Knowledge Management stories

Case Study –  Lunch and Learn at HEE

Example of a Lunch and Learn poster


Click here to view the Advent

 

 

 

 

 

Note on using the calendar:

The calendar is a PowerPoint slide deck. When you view the slideshow it becomes interactive. Click the door number once to reveal the cartoon behind, and then click the cartoon to reveal the tool. To go back to the calendar when you have opened a door click the image in the bottom right of the slide. You can view the doors in any order and view the next tool by clicking on anywhere in the slide.

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