11th July 2018 – It’s Happening! A Conference for the North

Plans are underway for a Northern Health Libraries Conference – name, date and venue still to be confirmed!

This morning I made the trip into Leeds to meet with the organising committee for the first time.  I did feel slightly guilty when I realised that I was the only one from the Yorkshire part of the north and everyone else had travelled further than me.  Still – I’m sure a trip to sunny Yorkshire was a treat for all! The call went out a little while ago for volunteers to help with organising the conference and I am really pleased to be involved.  It is a really great opportunity to meet and work with colleagues from across the wider northern region and I do love to work on a project.

Anyway, back to the conference.  The initial planning meeting focused on the following:

  • Introductions – who are the members of the committee and what is our experience of conference planning?
  • Possible themes and sessions to be included in the conference. A wide range of ideas were suggested and discussed – all will be revisited as we progress through the planning process.  It was agreed that time for networking and reflection should be a key aim.
  • Target audience – how do we ensure that we attract health librarians from academic libraries as well as the NHS? Also we need to attract paraprofessionals as well as librarians.
  • Keynote speakers – a couple of suggestions were made but all members of the group were tasked with identifying possible keynote speakers.
  • Date and venue – pretty fundamental! A couple of possible venues and dates will be investigated – the full details will be released when confirmed.  Watch this space!

Overall it was a really productive first meeting and I have got a really good feeling about this conference – I’m sure that it is going to be a great success.  It has been quite a number of years since we had a regional conference and it made me feel quite old when I realised that not everyone will remember the “old” conferences that we used to have in Yorkshire! Even better we will have colleagues from the north-west this time too.  I’m looking forward to working with the organising committee and hope that we can put on a good show!

If anyone has any suggestions for the conference please do get in touch with your ideas. Email gil.young@hee.nhs.uk

Becky Williams

Bradford District Care NHS Foundation Trust

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LIHNN Group Updates – June 2018

Cheshire and Merseyside Group

At the moment GDPR is at the forefront of all our minds, with some great shared experience and learning from colleague in the NHS, charities and higher education.

We have had a great presentation from Adrienne Mayers from the Liverpool Medical Institute about running exhibitions, which has inspired some of us to collaborate around NHS 70th and Health Information Week.

Last year week shared innovative ways of running inductions with quizzes, use of 360 cameras and how to best get in contact with our new starters.

Next up we are running a Teach Meet, with a focus on helping each other overcome our challenges.

Greater Manchester Group

ebooks collection goes from strength to strength with all Trusts based in Greater Manchester now having joined the consortium

  • won the delegates vote at the LIHNN study day
  • presentation at HLG by Mary Hill and Stephen Woods

Meeting with Philip Cooke from Manchester Libraries in January was very informative, especially around their access to library services during hospital stays and home delivery service.  Leaflets have gone out to a number of libraries to help promote the offers.


The Spring Issue of LIHNNK up has been published and all libraries should have received their copy.  A call for papers has been sent out for the summer edition: the deadline is the 8th June. We are in the process of trying to organise a WebEx meeting to discuss the future of the magazine, which is likely to take place in June. Under discussion will be plans to move to an online version.

Inter Lending and Document Supply Group

  • The group met in February 2018 to review and update the PANDDA ILDS protocol
  • The updated protocol is now available from the LIHNN website
  • Following a consultation with library managers across the North the group approved the proposal to join the national rota (INC) for document supply but not Inter-Lending
  • The Inter Network Collaboration (INC) rota went live on 1 MAY 2018
  • The Northern Care Alliance will take over the editorial work for the PANDDA union List database in June 2018
  • Sue Steele will become the new group chair and represent the North on the national Strategic Inter Network Collaboration (SINC) group

Mental Health Librarians

  • We have purchased a collection of CBT ebooks to support training delivered to all our staff across the Northwest
  • We are exploring sharing a catalogue of staff papers so that we can learn from Trusts across the NW region and connect people to people more effectively
  • Looking into a joint purchase of Read App as a way of making journal articles from our collections more accessible and targeted


LIHNN Clinical Librarians and Trainers

  • Thanks to Paul Tickner and Emma Child for completion of their two-years in the role of co-chair. Welcome to Rebecca Roylance and John Gale as new co-chairs.
  • Our recent meetings have included:
    • Four sessions on critical appraisal delivered by John Addison
    • Knowledge management and Knowledge Café presented by Katie Nicholas.
    • Yvonne Stubbington session on presenting at conferences.
    • An update on technology developments and social media engagement at Cochrane.
    • A presentation from Dr Hazel Rodham on facilitating online critical appraisal sessions for SLTs using Twitter.
  • We have used the KfH Training Needs Analysis report to identify topics for future meetings. Topics identified include Knowledge Management, Project Management, Training and Presentation Skills, social media marketing and synthesising and summarising.
  • As always thanks to all our hosts and presenters!


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LIHNN/HCLU Briefing June 2018

HCLU Update/Knowledge for Healthcare Update – David Stewart

LIHNN Update and AGM – Susan Smith

Random Coffee Trial – Katie Nicholas and Fran Wilkie

The tale of LILAC and the flamingos – Emily Hurt

Health literacy: drawing on skills of library and knowledge services – Ruth Carlyle

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Big Day Out Up North – 25 May 2018

This event was open to all members of the Northern Healthcare networks. Held at the Royal Station Hotel Newcastle it aimed to give LKS staff time away from the day job to share experiences of using social media, running training sessions, promoting services and any other part of their job which they would like to share or would welcome advice on. The programme for the day is below along with links to presentations where they are available.

The new CILIP Membership Model – Paul Caton

The STEM Group in action – Kirstin Himsworth, Claire Masterman and Joanne Naughton

Visit to Salford University Library – Lorna Dawson and Katie Nicholas

Redundancy and Us – Tracy Owen and Gil Young

Patient information at Gateshead – Sylvia Hughes

The KM advent calendar – Katie Nicholas

KnowledgeShare – Madeleine Still

In Remembrance– Lisa Jenkinson

Enhancing the student experience, virtually and face-to-face – Nicola Conway

Getting Involved in Policies, Procedures and Guidelines: Some Lessons Learned – Joanne Naughton

Refurbing our libraries – Sarah Abernethy and Jenny Richardson

Migrating to a new LMS – Madeleine Still

Knowledge Management Sharing Day – Katie Nicholas

NHS Digital Knowledge, Information and Library Services – Gill Foster

The Healthy Library initiative (North Cumbria UHT) – Julie Weeks

Supporting Innovation and Transformation’– Jackie Howard


“Going to look back at the KM advent calendar items and look into KnowledgeShare”

“There were several good ideas to think about. I was especially interested in the dementia resources Lisa shared so might discuss those with our local dementia team.”

“The event gave me a greater appreciation of the implications of implementing a new system. It increased my understanding of knowledge management and I hope to put this new knowledge into practice.”

“Very enjoyable mix of topics and presentations”

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LIHNN LKS Managers Meeting – 6 March 2018

6 March 2018
LIHNN LKS Managers Meeting
10.00 – 15.30
Lancaster House Hotel


Knowledge for Healthcare & HCLU Update – David Stewart

What statistics do we collect and why? The leadership project – Dawn Grundy

WebEx – Susan Smith and Mary Hill

Getting Involved in Policies, Procedures and Guidelines: Some Lessons Learned – David Low and Susan Smith

CILIP – David Stewart

OpenAthens and the Link Resolver – Anne Roberts

Changes that are being made to the NWOPAC – Suzanne Ford

Feedback on the Repository group from the KFH leadership programme – Vicky Bramwell

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Knowledge Management Advent – Evaluation and Resolutions

As you will have hopefully seen we shared a Knowledge Management Advent through the blog in December last year. Below are some statistics and feedback and an outline of some next steps you might want to make.

Why not make a Knowledge Management-shaped New Years Resolution?

Key statistics

  • 15 tools and techniques shared
  • 2,826k views for the advent doors throughout December
  • Top door = Randomized Coffee Trials with 534 views
  • 6k views on the Clinical Librarians blog in December 2017 (including posts other that KM Advent). The most views the site has ever had.
  • Fantastic engagement on Twitter throughout the whole month including sharing examples of KM in action

Feedback and comments

“Thanks for posting the Advent calendar Katie/Emily. They are a useful reminder/refresher with the occasional new gem thrown in!!”

“I just wanted to thank you for creating and sharing the advent calendar. Katie kindly sent me your internal version which I modified for NHS Digital. I shared it with our senior clinical leads and they really liked it. I received the following feedback from our Medical Director and Caldicott Guardian who has asked his PA to forward the Powerpoint slidedeck to our Executive Management Team and Heads of Professions.” “I loved the advent calendar it is a really good Clinical Governance tool”

“Thank you for doing this advent calendar. I have tweeted the doors every day to raise awareness.”

“I’m saving all of your features as they are good development ideas for the service (for when we’re hopefully fully staffed and able to implement some of them…)”

Next steps

After sharing the advent throughout December we’d love people to make a New Year’s Resolution to have a go at delivering some KM in 2018. If the advent has inspired you to try some KM in your organisation tweet us (@katien52 or #KMAdvent17) or comment below with your KM plans for the year ahead. The plan is to put another call out halfway through the year for any examples of what people have been up to so we can share best practice with others through the KM toolkit on the Knowledge for Healthcare blog.

Wishing you a very Happy New Year!

Katie and Emily (the KM team)

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Knowledge Management Advent – Door 15: Critical Appraisal #KMAdvent17

Time taken: Anytime, anywhere

What is Critical Appraisal?

“Critical appraisal is the process of carefully and systematically examining research to judge its trustworthiness, and its value and relevance in a particular context” (Burls, 2009).

How can LKS support Critical Appraisal and what are the benefits?

LKS can signpost staff to useful tools and resources that can help them evaluate the information they find and use, whatever level of evidence it may be. They may also support journal clubs or deliver training sessions. CASP (Critical Appraisal Skills Programme) checklists are quick ways to assess papers. The CRAAP (Currency, Relevance, Authority, Accuracy and Purpose) test can be also be handy to appraise other types of evidence. There are also lots of tools people can use to Spot Fake News. Good critical appraisal skills are crucial in practice and in life – in an society that is saturated with information they can help users sort fact from the fiction.

Knowledge Management goals achieved:

  • Connecting people to the evidence base


Today is the last in our festive calendar but we’d love to hear what you thought about the advent or any KM things it has inspired you to do. Why not tweet #KMAdvent17 and let us know what you thought…

We will also be sharing a further post in January to encourage you to make a KM New Year’s Resolution.

Merry Christmas and Happy New Year from the KM team!

Click here to view the Advent






Note on using the calendar:

The calendar is a PowerPoint slide deck. When you view the slideshow it becomes interactive. Click the door number once to reveal the cartoon behind, and then click the cartoon to reveal the tool. To go back to the calendar when you have opened a door click the image in the bottom right of the slide. You can view the doors in any order and view the next tool by clicking on anywhere in the slide.

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