Tag Archives: Knowledge Management Toolkit

Knowledge Management Advent – Door 6: Knowledge Asset #KMAdvent17

Time taken: Create, use, update What is a Knowledge Asset? Knowledge and experience captured and packaged where people can find it so it can be used in the future.1 Knowledge Assets can contain key information, lessons learned or stories. Stages … Continue reading

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Knowledge Management Advent – Door 5: Knowledge Harvesting #KMAdvent17

Time taken: 4 hours (allow a week or so preparation time) What is Knowledge Harvesting (KH)? A structured approach to help an organisation understand and record the knowledge and experience of people, often before they leave or move roles.1 A … Continue reading

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Knowledge Management Advent – Door 4: Collaboration #KMAdvent17

Time taken: Anywhere, anytime What is Collaboration? Supporting, or participating in, networks and Communities of Practice, around key business processes and subject areas, to link people across the NHS and beyond, so that knowledge is shared and re-used widely.1 How … Continue reading

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Knolwedge Management Advent – Door 3: Before Action Review #KMAdvent17

Time taken: 15 mins to 1 day (Allow a week to organise and prepare) What are Before Action Reviews? Before Action Reviews can be used before undertaking larger pieces of work or starting a project. The questions posed help a … Continue reading

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Knowledge Management Advent – Door 2: Knowledge Cafes and Espresso Cafes #KMAdvent17

Time taken: Knowledge Café – 1-2 hours (Depending on how much time is available) Espresso Café – 30 minutes. A few weeks to organise and promote. What are Knowledge Cafés and Espresso Cafés? Cafés are facilitated conversations with groups of … Continue reading

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Knowledge Management Advent – Door 1: Randomized Coffee Trials #KMAdvent17

Time taken: 15 minute conversation (a couple of weeks to organise) What are RCTs? With busy workloads and lives we talk to each other less. RCTs get staff in an organisation talking to each other. People are connected at random … Continue reading

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An introduction to the “Knowledge Management Advent” #KMAdvent17

This year the HEE Knowledge Management (KM) team was feeling particularly festive (yes really – even Emily!) so we thought we’d share a Knowledge Management-shaped gift with you each weekday between now and Christmas. We’ve created a “Knowledge Management Advent” … Continue reading

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