Tag Archives: NWAS NHS Trust

It’s quality assurance Jim, and it’s pretty much as expected … by Matt Holland

No one likes doing quality assurance. It’s hard work. A distraction from the real business of delivering services to users. On the other hand everyone likes the feeling of achievement that comes from getting a good score. This personal reflection … Continue reading

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Top Tips for running a Virtual Library Knowledge Information Service: Part 4 by Matt Holland

This is the fourth in a series of 4 postings by Matt Holland, Librarian for the NW Ambulance Service NHS Trust, outlining his top tips for running a Virtual Library Service.   There is no model, be your own pioneer: … Continue reading

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Top Tips for running a Virtual Library Knowledge Information Service: Part 3 by Matt Holland

This is the third in a series of 4 postings by Matt Holland, Librarian for the NW Ambulance Service NHS Trust, outlining his top tips for running a Virtual Library Service.   Make the virtual visible: In a sense this … Continue reading

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Top Tips for running a Virtual Library Knowledge Information Service: Part 2 by Matt Holland

This is the second in a series of 4 postings by Matt Holland, Librarian for the NW Ambulance Service NHS Trust, outlining his top tips for running a Virtual Library Service.   Your users communication with you is your key … Continue reading

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Top Tips for running a Virtual Library Knowledge Information Service: Part 1 by Matt Holland

This is the first in a series of 4 postings by Matt Holland, Librarian for the NW Ambulance Service NHS Trust, outlining his top tips for running a Virtual Library Service.   Defining terms – the Virtual Library Service: The … Continue reading

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