Tag Archives: Users

Motivation and the One Person Library [OPL] by Matt Holland

I remember going for an interview for a job in a commercial law library. Two members of staff, lots of oak paneling and claustrophobia. The best interview question was “what kind of library do you want to work in?” Worried … Continue reading

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The Current Awareness experiment by Matt Holland

My attempts to create a useful Current Awareness Service have had challenges. Some might even say, failures. The following five characteristics of a Good Current Awareness Service are based on learning from my experience and feedback from users. Here we … Continue reading

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Top Tips for running a Virtual Library Knowledge Information Service: Part 2 by Matt Holland

This is the second in a series of 4 postings by Matt Holland, Librarian for the NW Ambulance Service NHS Trust, outlining his top tips for running a Virtual Library Service.   Your users communication with you is your key … Continue reading

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