Tag Archives: Quality Assurance

It’s quality assurance Jim, and it’s pretty much as expected … by Matt Holland

No one likes doing quality assurance. It’s hard work. A distraction from the real business of delivering services to users. On the other hand everyone likes the feeling of achievement that comes from getting a good score. This personal reflection … Continue reading

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Guest post from Tricia Rey – Library Services Manager – Queen Victoria Hospital

I am the manager of a small, specialist health library. We have 12 Operating Theatres but under 60 inpatient beds. There are probably about 1000 staff in total (fewer if you go by Whole Time Equivalent). The library has a … Continue reading

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