Tag Archives: Outcomes

Case Study: Measuring the Impact of your Library on the strategic objectives and priorities of your organisation by Clare Payne

What did you do? We recognised that it was vital that we collect data on the impact our service has on the business of our Trust. We wanted to make sure that we used language that resonated with the Board, … Continue reading

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Top Tips for Demonstrating Impact by Clare Payne

Choose outcomes that matter to your Trust – if reducing Slips, Trips and Falls or Financial Efficiencies are of particular importance, ask if your search contributed to these. Trust Annual reports, business plans and quality strategies are a great source … Continue reading

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