Knowledge Management Advent – Door 9: Peer Assist #KMAdvent17

Time taken: ½ day

What is a Peer Assist?

Peer Assists are structured, facilitated meetings between different teams.1 Roughly a Peer Assist is split into 4 parts:


1.Home team/ team 1 present context

2.Visitors/ team 2 ask questions and give feedback

3.Home team/ team 1 analyse and reflect

4.Visitors/ team 2 present feedback and agree actions

How can LKS support After Action Reviews and what are the benefits?

LKS can use their extensive knowledge of their organisation to connect teams that can help one another. They can take a facilitative role in organising and delivering the Peer Assist and supporting both teams. Peer Assists give the ‘outside perspective’ that can be refreshing and vital – they can also help develop networks. They’re relatively straightforward and inexpensive but take a bit longer to deliver than some of the other tools.

Knowledge Management goals achieved:

  • Connecting people to people
  • Sharing learning
  • Collegiate working

Find out more

1Peer Assist postcard

MEOK cascade training – Peer Assist webinar

Click here to view the Advent






Note on using the calendar:

The calendar is a PowerPoint slide deck. When you view the slideshow it becomes interactive. Click the door number once to reveal the cartoon behind, and then click the cartoon to reveal the tool. To go back to the calendar when you have opened a door click the image in the bottom right of the slide. You can view the doors in any order and view the next tool by clicking on anywhere in the slide.

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