What are Knowledge Cafés and Espresso Cafés?
Cafés are facilitated conversations with groups of people, usually between 16 and 24 participants.1
The organiser explains how the process works and introduces the theme/ idea up for discussion then poses questions to the group e.g. What are the barriers to knowledge sharing in an organisation, how can we overcome them? The group is divided into smaller groups of 3 or 4 to discuss the questions. In some cases participants are encouraged to write thoughts on flipchart papers places on their tables. Depending on the size of the group it can be possible for participants to switch tables every 15 minutes or so.
Espresso cafés have the same overall goal but are adapted to run in just half an hour. A discussion is still posed to the group but discussions take part in twos.2
How can LKS support a Café and what are the benefits?
LKS staff can take a facilitative or consultant type role in running Cafés in their organisations. They can proactively organise and host a Café on a relevant topic for a team or group of staff to tease out the tacit knowledge. With cafes the onus is on the participants and their conversations so being the facilitator is not overly time consuming. Cafés encourage conversation, help problem solve and break down siloes.
Knowledge Management goals achieved
- Connecting people to people
- Sharing learning
- Collegiate working
Knowledge Management stories
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Note on using the calendar:
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